Articles

We waste the occasional hour puzzling over What Millennials Really Want. The answer, no doubt, is that millennials, like most human beings, really want a lot of different things. And yet it seems clear that they bring their own particular assumptions and approach to entrepreneurship. Source:...

Healthcare in the US seems perpetually bogged down in policy debates. Meanwhile, entrepreneurial companies continue to innovate in ways that make the system both cheaper and better. Enter Alethia. Source: Forbes | Good Healthcare Can Be Profitable...

Look at the initiative from the employees' perspective. If the company has 100 employees and improves efficiency by 15%, 85 will be able to do the work of the original 100. What happens to those who are no longer required? Source: Forbes | The Missing Link:...

More than 20 years ago, Fred Reichheld of Bain & Company published a book called The Loyalty Effect. Like most powerful insights, it was based on a simple observation. Reichheld’s research showed that banks with the strongest customer and employee loyalty were also the most...

Sometimes, the very same courage and insights that are initially such great strengths wind up limiting the company’s growth. It’s an easy trap for entrepreneurs to fall into. They get in the habit of telling employees what to do, and employees get in the habit...

This year, in other words, about two-thirds of American employees reported themselves not engaged in their work. About one-sixth said they were “actively disengaged,” a pretty good sign that they detested their jobs, their bosses, or both. And all this in a hot economy. Source: Forbes...

He realized early on that he wanted to create a different kind of company from the one left to him. One that involved everybody in the business. One that delivered great service to customers. One where people loved coming to work. Source: Forbes | Setting A...

Lots of small businesses don’t have a plan or a budget. But that just means the business isn’t in control. If you want to manage your company, rather than just responding to whatever comes up, you have to anticipate what the future holds. In detail. Source:...

Once again. It was the same conversation he had already had with several other leaders in the company. Why are you trying to shake things up? And what’s with all the information up on the wall? He plunged in one more time. Source: Forbes | Changing...

Then Ben posed the key question. “What numerical metric would help us achieve the objectives we have identified as most important?” Source: Forbes | Finding The Right Performance Metric...