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open-book companies

We build smart companies.

Open-Book Management is a way of running a company that helps everyone on staff think like businesspeople. Like owners.

If you want your company to thrive because your employees understand the business and care about success, we can help you get there.

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Engaged employees. Better results.

free webinarsWhen we help a company implement our open-book approach, good things happen. Employees get way more involved. Owners and managers feel less stressed. Business results improve. The economics of your business come to life—for everybody.

If that sounds good to you, you’ve come to the right place. We have 20 years’ experience in the field and nearly 400 happy clients. To learn how we can help your company improve, read our approach, join us for a webinar or send me an e-mail. I look forward to hearing from you.   Bill Fotsch, founder and head coach

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“Companies that practice open-book management

have captured some sort of lightning in a bottle.”  

—Training magazine

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 CLIENT SUCCESS

Open-book management works

Carlson Wagonlit Travel piloted our open-book approach in three branches for 12 months. Result: All three exceeded budget by 10-20%, generating $1.7 million in additional profits. Says VP Janet Wheatley: “These results are nothing less than incredible.” Among our other successes:

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NEW SERVICES: FRESH OPPORTUNITIES FROM PAST CUSTOMERS

Boost sales with customer mining

In our experience, the best opportunities for a quick sales increase are with customers that have done business with you in the past. The quickest and most effective way to leverage these opportunities is to contact these customers by phone, identify those who are interested, and schedule fresh appointments.

Our Customer Mining Program does this for you, at a special introductory

Pinpoint your trouble spots for free

Boost sales with customer mining

loyaltyIn our experience, the best opportunities for a quick sales increase are with customers that have done business with you in the past. The quickest and most effective way to leverage these opportunities is to contact these customers by phone, identify those who are interested, and schedule fresh appointments.

Our Customer Mining Program does this for you, at a special introductory rate. In addition to identifying sales opportunities, our professional callers will ask for referrals, thus opening the door to new prospects. If you want to generate sales quickly, the Customer Mining Program is an efficient and effective choice. Contact us for more information.

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GETTING STARTED: ONLINE SURVEY

Pinpoint your trouble spots for free

online-surveyWhere are your organization’s opportunities for improvement? Now you can find with our 15-question online survey for managers and employees—the first step in our standard diagnostic process. It’s fast, confidential, and stunningly effective. And now, for a limited time, the survey (a $1,500 value) is absolutely FREE.

Using your results, you can begin to evaluate your incentive plans, the engagement of your employees, and the level of confidence in your management team.

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FEATURED BLOG

Planning: A Chore or an Adventure?

By Bill Fotsch

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The last quarter of the year is upon us. In other words, it’s time to start planning for 2014.

At a lot of companies, planning season is a total drag. Senior managers dust off last year’s plans (most of which weren’t implemented well), think some additional great thoughts, then lay out the plan for the coming year. The expectations are similar. Continue reading >>

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